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Genpix skywalker-1
Posted: Fri Jul 18, 2008 9:22 pm
by ppajko
I am receiving an Error when starting up dvb app. Error Initializing Error01: application will run offline. I tried multiple pc with same results. What does this mean ?
Posted: Sat Jul 19, 2008 6:23 am
by jerryt
Skywalker is broken, try a different DVB software to verify that the device is offline.
Posted: Sat Jul 19, 2008 10:31 am
by ppajko
i did and it was same results. Windows does find the hardware and it prompts for drivers and I install them. It is just that dvb apps dont see it and the device is installed.
Posted: Sat Jul 19, 2008 11:14 am
by jerryt
If drivers are properly installed, and applications report the device as offline, time to sent back for repair. You had better contact Genpix.
Posted: Mon Jul 21, 2008 4:25 pm
by ppajko
Has anyone else experianced an issue like this with skywalker-1 ?
Posted: Mon Jul 21, 2008 5:59 pm
by genpix
it's a typical error message after SkyWalker-1 gets killed as in scenario #1 (in "How to kill genpix device" document on CD).
While incorrect Molex connector insertion (scenario #1) is most often reason of the damage, incorrect grounding (scenario #4) can cause similar result.
Posted: Tue Jul 22, 2008 4:38 am
by ppajko
The unit was not touched prior this happening, it worked fine for 5 months and then the next day there was no response from it. It still makes a USB regognized sound and the drivers install fine, but it is not recognized by the application software. I can assure you the the molex plug was never taken out, and it is the only device.
Posted: Tue Jul 22, 2008 10:05 am
by genpix
please describe your grounding.