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SkyWalker-1

Posted: Thu Oct 23, 2008 12:04 pm
by jesmith
Are there any receivers out there compatible to the Skywalker-1 which will receive HD, MPEG-4 and 8PSK. I bought a SkyWalker in Feb. 2008 and it worked real good till yesterday but Genpix refuses to replace it or fix it so I'm looking for a compatible receiver.

Posted: Thu Oct 23, 2008 3:30 pm
by genpix
refuses ???

this is copy and paste from my last e-mail to you:
read FAQ section about warranty and what is covered
h++p://www.genpix-electronics.com/index.php?ac ... oc&docId=6

There is no FREE repair for damage caused by negligence (absence of proper ground is negligence).
You described your grounding in e-mail to me (which clearly shows that it's wrong/illegal).
But you don't want to fix your grounding.
Why do you want me to fix your SkyWalker-1 for free then? (and continue fixing it over and over; cause your incorrect grounding would kill it again and again).

Posted: Thu Oct 23, 2008 4:07 pm
by jesmith
There is nothing wrong with my grounding I have other receivers on this same dish with no problems. Also when this quit working the weather had been cleat for days. How do you know that lighting had anything to do with this problem without even looking at the unit. That's ok I can purchase another different unit. There are several to choose from now, you don't have a corner on the market now.

Posted: Thu Oct 23, 2008 5:18 pm
by genpix
OK, I gave you the link about proper grounding.
And I asked you to read it (I asked already twice!). This is the third time.
You are still stubbornly thinking that grounding is needed against lightening, and refuse to read the article :evil:

While I several times wrote in my many posts:
never-never-never ground your dish/antenna to a lightening pole.

Posted: Sat Oct 25, 2008 8:12 am
by jesmith
Genpix Thanks for agreeing to inspect/repair my SkyWalker-1 unit. Also I guess you do have a corner on the market because no one seems to have a unit that will handle DN HD such as Turbo-8PSK.