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error 0418-unauthorized user

Posted: Mon Feb 29, 2016 12:01 pm
by toxicpain++++++++
Hy

i just downloaded the Version 2.8.1 via the Members page

after a while i get a Popup with the follwing message "error 0418-unauthorized user"
when i click OK then i get the next message "Trial/Registration status has been cleared" and the program get closed
i can start it again and after 3-4 times the messages comes again.

btw via the Help menu i am not longer able to enter my registration Key



why ????

Please help !!

Greets Benny

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Re: error 0418-unauthorized user

Posted: Mon Feb 29, 2016 12:31 pm
by toxicpain++++++++
i forgett

- Install path c:\programme\dvbdream\
- Win 10 Pro
- no extra Antivirus Software / Just a clean windows installation

Re: error 0418-unauthorized user

Posted: Wed Mar 02, 2016 11:30 am
by toxicpain++++++++
no help here ???

Re: error 0418-unauthorized user

Posted: Mon Mar 07, 2016 5:20 am
by rel
It happens because you used your license key on more than one pc, you need to buy a license for each computer you use DVB Dream.

Re: error 0418-unauthorized user

Posted: Mon Mar 07, 2016 9:58 am
by toxicpain++++++++
i have only one computer running !

but i reinstalled my computer with win 10

Re: error 0418-unauthorized user

Posted: Mon Mar 14, 2016 6:04 pm
by christopherjohn
Yep - I got the same result. Windows 7 - only one machine. Straight after buying, but I did try the trial system first. But in my case it starts reliably the second time. Must be a timing problem. After shut down of DVB, the cycle repeats. Not really a problem except when scheduling programs.

Anyone got any ideas? :)

Re: error 0418-unauthorized user

Posted: Thu Mar 17, 2016 5:17 am
by toxicpain++++++++
Yep - I got the same result. Windows 7 - only one machine. Straight after buying, but I did try the trial system first. But in my case it starts reliably the second time. Must be a timing problem. After shut down of DVB, the cycle repeats. Not really a problem except when scheduling programs.

Anyone got any ideas? :)
Yeah i can restart the programm without problems ...

exactly the same

Re: error 0418-unauthorized user

Posted: Sun Apr 17, 2016 10:06 am
by toxicpain++++++++
worst support forum ever !!!!

just saying !!!

taking the money , and then NO REACTION !!!

great stuff

Re: error 0418-unauthorized user

Posted: Tue Apr 19, 2016 12:58 am
by rel
Send your user / login ID which is sent when you purchased please, you can write in PM , I'll try to help

Re: error 0418-unauthorized user

Posted: Wed Apr 20, 2016 11:57 am
by adamf154
[quote="rel"]It happens because you used your license key on more than one pc, you need to buy a license for each computer you use DVB Dream.[/quote]

Since when i have been using dvbdream on 2 pc's for years and only started to get this error 0418 unauthorized user today after i had to reinstall windows

Re: error 0418-unauthorized user

Posted: Thu Apr 21, 2016 1:49 pm
by adamf154
[quote="toxicpain++++++++"]worst support forum ever !!!!

just saying !!!

taking the money , and then NO REACTION !!!

great stuff[/quote]

Yes i can definitely agree with this

Re: error 0418-unauthorized user

Posted: Sun May 15, 2016 12:39 am
by rel
I dont like to repeat the answers, which you can find by search,
You need to send me your login ID for me to solve the problem if you used DVB Dream on more than one computer.
You need to buy a new licence for each computer.

Otherwise something in your system might be blocking DVB Dream to access system registry. It might be system acccess rights or any antivirus or similar software you use. You can try running DVB Dream administrator (right click, run as administrator) or try on another computer with clean Windows setup, to find the culprit.

Re: error 0418-unauthorized user

Posted: Mon Jun 27, 2016 11:50 pm
by dan19752016000
I all so have the same issue after reinstalling Win 10 .

I have tried to send the required information to "rel" but it just sits in the out-box so guessing it's not gone .

Dan

Re: error 0418-unauthorized user

Posted: Thu Jul 07, 2016 12:55 pm
by rel
@dan I just replied you. It was caused by multiple usage of one licence ( or installation of DVB Dream too many times relatively in a short amount of time on different hardware), I have fixed it for you but need to be careful

Re: error 0418-unauthorized user

Posted: Tue Aug 01, 2017 3:05 am
by Alexandre Antunes
Error: 0418 - Unauthorized user estou tambem com o mesmo problema eu usava o crak e nao tinha problemas agora comprei o programa e so problemas vou ao paypal abrir desputa quero o meu dinheiro de volta so enganar as pessoas isto e o k ....